Expert Heat Pump Repair Services in Ann Arbor, MI

We know how stressful it is when your heat pump isn’t keeping up. At Koch & White, our team focuses on quick, reliable heat pump repair in Ann Arbor, MI. A breakdown doesn’t leave you uncomfortable. It disrupts your whole routine until it gets fixed. That’s why we work fast, always treating your home with respect. We’ll help you with everything from heat pump troubleshooting to repairs. And if your calling us because your heat pump quits running, don’t worry. We’ve got technicians available 24/7 for emergency heat pump repair when you need it. Reach out to Koch & White today for heat pump repair in Ann Arbor and experience the difference our team can make.

Common Heat Pump Problems

Over the years, we’ve encountered every heat pump issue you can think of. No matter how big or small the problem is, our technicians know exactly how to take care of it. With a blend of know-how and experience, we locate the issue and get your system back up and running.
Here are some problems our heat pump troubleshooting fixes:
  • Not heating or cooling properly
  • Ice buildup or frost on the system
  • Strange noises or vibrations during operation
  • System cycling on and off
These signs can be frustrating, especially when they appear during severe weather conditions. That’s why our repair process aims for fast results while ensuring high quality. We also offer heat pump maintenance services. This service helps catch potential problems early. This makes it so they don’t turn into major breakdowns.

Our Repair & Diagnostic Process

When we get to your home, the first thing we do is talk to you and get a better understanding of what is going on. We’ll then take a close look at your heat pump. We’re not about making hasty guesses. We’re all about finding the right solutions the first time.
Here’s what our repair and diagnostic process includes:
  • Inspection
  • Diagnostic testing
  • Repairs
  • Test and confirm
Every step we take helps us identify the root of the problem and stop any further issues in their tracks. Sometimes, we only need to repair the defrost control. Other times, we need to look at the heat pump compressor or reversing valve. We’ll perform a safety inspection and refrigerant check. After we are done, we’ll guide you through our findings. Then, we’ll suggest the best way to move forward, no matter the situation.

Emergency Heat Pump Repair Options

Breakdowns can happen anytime. That’s why we provide emergency repair services in Ann Arbor. If your heat pump stops working after business hours, just give us a call. We act fast to help you.
Our emergency repair services are for:
  • After business hours, weekends, and holidays
  • No air in extreme temperatures
  • Frayed wiring or smoke
With Koch & White, you’ll never find yourself without heating or cooling support. Our dedicated heat pump service team is here to ensure your comfort. Whether you need help deciding on a temporary fix vs. long-term repair, we’ve got your back.

Cost Factors & Repair vs. Replace

Every homeowner feels the pinch when it comes to a heat pump repair cost. While expenses can differ, knowing the factors at play can empower you to make a confident choice.
The main heat pump repair cost factors to consider include:
  • Age of the heat pump
  • Extent of damage
  • Efficiency losses
  • Repair costs compared to replacement
Sometimes, repairs are the smarter choice. This is especially true if your heat pump is new and the damage is minor. Getting heat pump service can help your equipment last longer. It can also restore performance. If your heat pump is over 15 years old and repairs cost close to a new one, it is often better to buy a replacement.

Trust Koch & White for Heat Pump Repair in Ann Arbor

At Koch & White, we take pride in giving Ann Arbor homeowners dependable heat pump service. Our trained, certified HVAC technicians know these systems inside and out. We only use genuine parts, and all warranty work is done with care. You’ll also get transparent quotes upfront—no surprises, just honest service. Contact Koch & White today for heat pump repair in Ann Arbor and get your home comfort restored by our expert technicians.

FAQs

We understand that homeowners often have a lot of questions about their heat pumps. Here are some of the most common questions we receive, along with our answers.

Can I repair my heat pump myself, or should I always call a pro?

While DIY repairs might seem like a good idea, they can often lead to bigger problems down the line. Call a pro to get repairs done right. Your HVAC contractor will cover them if any mistakes happen.

What is the typical turnaround time for a heat pump repair?

Most technicians can complete heat pump repairs within the same day. However, if we need to replace major components, it might take a bit longer.

How long does a heat pump last before it's better to replace rather than repair?

A heat pump usually has a lifespan of about 10 to 15 years. As it gets older, frequent repairs can make buying a new one the right choice.

Do you offer maintenance plans to prevent future heat pump issues?

Absolutely! We offer heat pump maintenance. Biannual heat pump maintenance helps reduce breakdowns and extend its lifespan.

Our Promotions

$25 OFF

Residential Furnace, Boiler, or A/C Repair Service
Good for $25 Off Residential Furnace, Boiler, or A/C Repair Service. Expires 11/30/25
Not good for previous visits or contracts. Cannot be combined with any other offer. Not valid on Maintenance/Clean & Checks or Service Fees. Must mention coupon at time of scheduling.

$150 OFF

New A/C System Replacement
Good on Whole System Replacements Only. Can be used with $150 Furnace Replacement Coupon. Expires 11/30/25
Must mention coupon at the time of estimate scheduling. Not valid with any other offer.

$150 OFF

New Furnace Replacement
Good on Whole System Replacements Only. Can be used with $150 A/C Replacement Coupon. Expires 11/30/25
Must mention coupon at the time of estimate scheduling. Not valid with any other offer.
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What To Expect Discover the Difference
90 years of service in Washtenaw County
90 years of service in Washtenaw County

We have proudly served Ann Arbor and the surrounding region for over 90 years.

Certified Technicians
Certified Technicians

Our certified technicians receive continuous training, ensuring you always receive the most advanced solutions.

100% Employee-Owned
100% Employee-Owned

We are proud to be 100% employee-owned, fostering a shared commitment to success and innovation.

Carrier President's Award for 7 years in a row
Carrier President's Award for 7 years in a row

Our expert technicians have been recognized by the Carrier President’s Award for 7 straight years.

Safety Is Our Top Priority
Safety Is Our Top Priority

We are committed to ensuring your home safety and comfort above all else.

What To Expect Discover the Difference
90 years of service in Washtenaw County
90 years of service in Washtenaw County

We have proudly served Ann Arbor and the surrounding region for over 90 years.

Certified Technicians
Certified Technicians

Our certified technicians receive continuous training, ensuring you always receive the most advanced solutions.

100% Employee-Owned
100% Employee-Owned

We are proud to be 100% employee-owned, fostering a shared commitment to success and innovation.

Carrier President's Award for 7 years in a row
Carrier President's Award for 7 years in a row

Our expert technicians have been recognized by the Carrier President’s Award for 7 straight years.

Safety Is Our Top Priority
Safety Is Our Top Priority

We are committed to ensuring your home safety and comfort above all else.